Manage all customer conversations from a single smart inbox.
Respond faster, stay organized, and deliver a consistent experience across every channel.
OMNICHANNEL INBOX
Centralize WhatsApp, SMS, email, and live chat conversations into one powerful inbox. Agents can seamlessly switch between channels while maintaining full conversation context.
View and manage all customer conversations in one centralized workspace.
Move conversations between channels without losing history or context.
Never lose track of customer interactions. Access complete conversation history, customer details, and engagement data across all channels.
Complete Conversation History
Unified Customer Profiles
Already Join 15K+ Business Using LeadX
CHATBOX FEATURES
Powerful tools for managing customer conversations across WhatsApp, Email, SMS, and Live Chat with intelligent routing, automation, and analytics.
Automatically route conversations to the right agent based on skills, availability, and workload for faster resolution and better customer experience.
Save and use pre-built message templates for common questions and requests. Speed up response times and maintain consistency across your team.
Integrate AI chatbots for instant responses to common queries. Seamlessly handoff to human agents when needed without losing conversation context.
Get instant notifications for new messages, priority conversations, and SLA alerts. Never miss important customer interactions with smart notification management.
Collaborate with team members on conversations with internal notes, @mentions, and conversation tags for better organization and communication.
INTEGRATIONS
Join thousands of businesses that use LeadX to capture, engage,
and convert
more leads with our intelligent lead management platform.
Client Success Stories
Discover how companies across India are using LeadX to unify Sales, Support,
and Marketing
and drive measurable business growth
Project Manager
LeadX streamlined our lead handling completely. With WhatsApp and email automation.
Sales Director
AI-powered lead scoring helped our sales team prioritize serious buyers and close deals faster.
Marketing Manager
The analytics and reporting tools helped us optimize campaigns and significantly improve ROI.
Business Development Head
CRM integrations made LeadX the backbone of our sales operations.
Digital Marketing Lead
Multi-channel automation helped us generate 60% more qualified leads efficiently.
Operations Manager
Automation workflows reduced manual effort and improved lead follow-up consistency.
Customer Success Head
Support and engagement workflows improved customer satisfaction across channels.
Founder
LeadX helped us scale from startup to growth-stage efficiently.
Growth Strategist
Real-time analytics gave us the clarity needed to make faster marketing decisions.
Regional Sales Manager
Automated follow-ups and CRM sync ensured no lead was lost across regions.
FAQ
