Making LeadX Simple: Your go-to glossary for understanding our personalized approach to customer engagement.
Expand your CRM knowledge with additional key concepts
A system that helps businesses manage customer data, interactions, and relationships to improve customer satisfaction and drive sales growth.
A method of ranking leads based on their likelihood to convert, helping sales teams prioritize efforts on high-quality prospects.
The percentage of visitors or prospects that complete a desired action, such as making a purchase or signing up for a service.
Any interaction between a customer and your brand, including emails, calls, messages, and social media communications.
The total cost of acquiring a new customer, including marketing and sales expenses divided by the number of customers acquired.
A visual representation of the sales process showing how prospects move from awareness to consideration to purchasing decisions.
Get the most out of CRM terminology
Use the search functionality to quickly find definitions for specific CRM and business terms.
Filter glossary terms by category to explore related concepts and build comprehensive knowledge.
Share glossary terms with your team to ensure everyone speaks the same CRM language.
Already Join 15K+ Business Using LeadX
Join thousands of businesses that use LeadX to capture, engage,
and convert
more leads with our intelligent lead management platform.
INTEGRATIONS
Client Success Stories
Discover how companies across India are using LeadX to unify Sales, Support,
and Marketing
and drive measurable business growth
Project Manager
LeadX streamlined our lead handling completely. With WhatsApp and email automation.
Sales Director
AI-powered lead scoring helped our sales team prioritize serious buyers and close deals faster.
Marketing Manager
The analytics and reporting tools helped us optimize campaigns and significantly improve ROI.
Business Development Head
CRM integrations made LeadX the backbone of our sales operations.
Digital Marketing Lead
Multi-channel automation helped us generate 60% more qualified leads efficiently.
Operations Manager
Automation workflows reduced manual effort and improved lead follow-up consistency.
Customer Success Head
Support and engagement workflows improved customer satisfaction across channels.
Founder
LeadX helped us scale from startup to growth-stage efficiently.
Growth Strategist
Real-time analytics gave us the clarity needed to make faster marketing decisions.
Regional Sales Manager
Automated follow-ups and CRM sync ensured no lead was lost across regions.
FAQ
