Our Refund & Cancellation Policy explains how we handle payments, cancellations, and refund requests for LeadX services.
All payments made for LeadX subscriptions or services are non-refundable unless otherwise stated in a specific agreement. By subscribing, you authorize LeadX to charge your selected payment method for recurring fees until canceled.
You may cancel your subscription at any time from your account settings or by contacting our support team. Cancellations take effect at the end of the current billing cycle, and you will continue to have access until that time.
Refunds are generally not provided for services already rendered. However, exceptions may apply in the case of:
If you cancel during a free trial period, you will not be charged. Once the trial ends and billing begins, standard cancellation and refund policies apply.
Filing a chargeback without contacting LeadX first may result in immediate suspension of your account. We encourage customers to reach out to our support team to resolve billing disputes.
LeadX reserves the right to update this Refund Policy at any time. Updates will be reflected on this page with a “last updated” date.
For questions or refund-related requests, please contact our billing team:
Email: billing@leadx.com
