Engage & Collect Feedback with
LeadX + Haptic

Connect Haptic with LeadX CRM to automate customer surveys, capture feedback, and track engagement across your contacts effortlessly.

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Decorative Shape

Haptic Integration

Automatically collect customer feedback, send surveys, and analyze responses within LeadX CRM. Gain actionable insights to improve engagement.

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Haptic Dashboard Integration
Haptic Benefits

Integration Benefits

Collect feedback, manage surveys, and analyze engagement seamlessly within LeadX CRM.

  • Automated Feedback Collection
  • Survey Automation
  • Engagement Tracking & Insights
  • Team Collaboration
Haptic Features

FEEDBACK AUTOMATION

Smart Survey & Engagement Management

Automate survey sending, track responses, and analyze customer engagement—all from LeadX CRM.

Survey Automation

Create and send automated surveys to your customers, capturing real-time feedback.

Team Collaboration

Share insights and feedback results with your team for quick action and better customer experience.

Already Join 15K+ Business Using LeadX

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CUSTOMER ENGAGEMENT

Optimized for Customer Feedback Teams

Feedback Collection

Feedback Collection

Gather feedback from customers via surveys, forms, and chatbots automatically.

Survey Automation

Survey Automation

Schedule surveys to be sent automatically and follow up with customers based on responses.

Engagement Tracking

Engagement Tracking

Analyze responses and engagement metrics to improve your customer outreach strategies.

Our lead management platform is trusted by over
2,000 businesses worldwide

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Active Users

K

Downloads

%

Automation

INTEGRATIONS

Connect with Your Essential
Business Tools

Ready to Convert More Leads?

Join thousands of businesses that use LeadX to capture, engage, and convert
more leads with our intelligent lead management platform.

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Client Success Stories

Trusted by Teams who
Grow Faster

Discover how companies across India are using LeadX to unify Sales, Support, and Marketing
and drive measurable business growth

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Ananya Sharma

Project Manager

LeadX streamlined our lead handling completely. With WhatsApp and email automation.
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Rohit Mehta

Sales Director

AI-powered lead scoring helped our sales team prioritize serious buyers and close deals faster.
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Neha Iyer

Marketing Manager

The analytics and reporting tools helped us optimize campaigns and significantly improve ROI.
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Amit Verma

Business Development Head

CRM integrations made LeadX the backbone of our sales operations.
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Pooja Kulkarni

Digital Marketing Lead

Multi-channel automation helped us generate 60% more qualified leads efficiently.
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Sandeep Rao

Operations Manager

Automation workflows reduced manual effort and improved lead follow-up consistency.
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Kavita Desai

Customer Success Head

Support and engagement workflows improved customer satisfaction across channels.
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Arjun Malhotra

Founder

LeadX helped us scale from startup to growth-stage efficiently.
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Rina Patel

Growth Strategist

Real-time analytics gave us the clarity needed to make faster marketing decisions.
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Vikram Singh

Regional Sales Manager

Automated follow-ups and CRM sync ensured no lead was lost across regions.

FAQ

Answers to Your Frequently
Asked Questions

What messaging channels do you support?
Our platform supports WhatsApp (via Meta's Cloud API), Email (SMTP/SendGrid), SMS (Twilio/MSG91), and Voice calls (Twilio/Exotel). All channels can be automated with templates and intelligent responses.
How does the lead capture system work?
You can capture leads through multiple channels including Facebook Lead Ads, website forms, CSV imports, and third-party integrations. All leads are automatically organized with custom fields and segmentation. Learn more about lead management.
What automation features are available?
We offer comprehensive automation including drip campaigns, A/B testing, engagement tracking, auto-response templates, and trigger-based workflows. You can also set up conditional logic and automate lead scoring.
What kind of analytics and reporting do you provide?
Our platform provides detailed analytics including campaign performance, lead source effectiveness, conversion rates, engagement metrics (open, click, reply rates), and comprehensive CRM reporting. Explore our reporting features.
What support options are available if I need help?
We offer 24/7 email support, live chat during business hours, and priority phone support for Enterprise customers. Our knowledge base has extensive documentation, video tutorials, and best practices. We also provide free migration assistance and onboarding sessions.
Is there a mobile app available?
Yes, we offer native mobile apps for both iOS and Android devices. The apps provide access to all core features including lead management, messaging, and analytics. You can receive real-time notifications and respond to leads from anywhere.
How secure is my data?
We use industry-standard encryption (256-bit SSL) for all data transmission and storage. Our infrastructure is hosted on secure AWS servers with regular backups. We're GDPR compliant and never share your data with third parties.
Can I migrate from my current CRM?
Yes, we provide free migration assistance for all paid plans. Our team will help you import your existing leads, contacts, and data from most popular CRM platforms including Salesforce, HubSpot, and others. We also offer custom migration solutions for unique requirements.