Without LeadX
Messages are sent from a separate tool.
With LeadX
Send through Haptic from the lead you are working on.
Engage & Collect Feedback with
LeadX + Haptic
Connect Haptic with LeadX CRM to automate customer surveys, capture feedback, and track engagement across your contacts effortlessly.
- 14-day free trial
- No credit card required
- Onboarding assistance included
Haptic Integration
Automatically collect customer feedback, send surveys, and analyze responses within LeadX CRM. Gain actionable insights to improve engagement.
Get Started
Integration Benefits
Collect feedback, manage surveys, and analyze engagement seamlessly within LeadX CRM.
- Automated Feedback Collection
- Survey Automation
- Engagement Tracking & Insights
- Team Collaboration
FEEDBACK AUTOMATION
Smart Survey & Engagement Management
Automate survey sending, track responses, and analyze customer engagement—all from LeadX CRM.
Survey Automation
Create and send automated surveys to your customers, capturing real-time feedback.
Team Collaboration
Share insights and feedback results with your team for quick action and better customer experience.
Already Join 15K+ Business Using LeadX
CUSTOMER ENGAGEMENT
Optimized for Customer Feedback Teams
Feedback Collection
Gather feedback from customers via surveys, forms, and chatbots automatically.
Survey Automation
Schedule surveys to be sent automatically and follow up with customers based on responses.
Engagement Tracking
Analyze responses and engagement metrics to improve your customer outreach strategies.
Setup
Connect Haptic in minutes
No developer needed. Authenticate once and LeadX keeps everything flowing.
- 01
Open Integrations
In your LeadX dashboard, go to Integrations.
- 02
Select Haptic
Choose Haptic and follow the on-screen authentication steps.
- 03
Map and automate
Pick the fields to sync and the follow-ups to trigger.
- 04
Go live
Data starts flowing and your team works from one place.
Use cases
What you can do with Haptic + LeadX
Send from the lead record
Message through Haptic without leaving the lead you are working on.
Keep the full thread
Every conversation is saved on the lead timeline for the whole team.
Automate the routine
Use templates and trigger-based workflows for replies and reminders.
Alert the right people
Notify your team when a lead needs attention.
Problems solved
Before and after connecting Haptic
Without LeadX
Conversations are invisible to the rest of the team.
With LeadX
Every conversation is saved on the lead timeline.
Without LeadX
Replies and reminders are typed by hand.
With LeadX
Templates and trigger-based workflows send them.
Worked example
How a lead flows with Haptic
- A trigger firesA lead is created or changes stage.
- A message goes outA template is sent through Haptic.
- The customer repliesThe reply appears in the shared inbox.
- The team follows upWith the full history beside the chat.
Who it is for
MarketersRun campaigns through Haptic.
Sales repsMessage without switching tools.
Support agentsReply with context.
Related integrations
Works even better together
Pair Haptic with these integrations to cover the whole lead journey.
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Client Success Stories
Trusted by Teams who
Grow Faster
Discover how companies across India are using LeadX to unify Sales, Support,
and Marketing
and drive measurable business growth
Ananya Sharma
Project Manager
LeadX streamlined our lead handling completely. With WhatsApp and email automation.
Rohit Mehta
Sales Director
AI-powered lead scoring helped our sales team prioritize serious buyers and close deals faster.
Neha Iyer
Marketing Manager
The analytics and reporting tools helped us optimize campaigns and significantly improve ROI.
Amit Verma
Business Development Head
CRM integrations made LeadX the backbone of our sales operations.
Pooja Kulkarni
Digital Marketing Lead
Multi-channel automation helped us generate 60% more qualified leads efficiently.
Sandeep Rao
Operations Manager
Automation workflows reduced manual effort and improved lead follow-up consistency.
Kavita Desai
Customer Success Head
Support and engagement workflows improved customer satisfaction across channels.
Arjun Malhotra
Founder
LeadX helped us scale from startup to growth-stage efficiently.
Rina Patel
Growth Strategist
Real-time analytics gave us the clarity needed to make faster marketing decisions.
Vikram Singh
Regional Sales Manager
Automated follow-ups and CRM sync ensured no lead was lost across regions.
FAQ
Answers to Your Frequently
Asked Questions
Does LeadX integrate with Haptic?
Yes. LeadX connects with Haptic so you can sync data, automate follow-ups, and manage Haptic-sourced leads alongside every other channel.
How do I connect Haptic to LeadX?
Open Integrations in your LeadX dashboard, select Haptic, and follow the on-screen authentication steps to connect it.
Do I need a developer to set up Haptic?
No. You authenticate Haptic from the Integrations page, choose the fields to sync and the follow-ups to trigger, and it starts working.
What changes once Haptic is connected?
Send through Haptic from the lead you are working on. Every conversation is saved on the lead timeline. Templates and trigger-based workflows send them.
Who benefits from the Haptic integration?
Marketers: run campaigns through Haptic. Sales reps: message without switching tools. Support agents: reply with context.
How does the lead capture system work?
You can capture leads through multiple channels including Facebook Lead Ads, website forms, CSV imports, and third-party integrations. All leads are automatically organized with custom fields and segmentation.