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What is Chatbot?

Software that holds a conversation with users automatically.

Definition

Chatbot

Chatbots answer common questions, collect information and pass complex conversations to people. AI chatbots can answer from the information they are given rather than fixed scripts.

Why it matters

They give instant answers at any hour and reduce routine work for the team.

Example

A visitor asks about opening hours at midnight and gets an immediate answer.

FAQ

Answers to Your Frequently
Asked Questions

What is Chatbot?
Software that holds a conversation with users automatically. Chatbots answer common questions, collect information and pass complex conversations to people. AI chatbots can answer from the information they are given rather than fixed scripts.
Why does Chatbot matter?
They give instant answers at any hour and reduce routine work for the team.
What is an example of Chatbot?
A visitor asks about opening hours at midnight and gets an immediate answer.
How does LeadX help with Chatbot?
LeadX AI Chatbot handles enquiries around the clock and hands off to your team.

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